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Turn maintenance mode on and off

Maintenance mode lets you stop access to your platform for a short time to make updates or fixes, while keeping your site's standing in search engines.

Steps to turn on maintenance mode​

  1. Sign in to your platform's dashboard.

    The sign-in button on the platform home page

  2. From the main menu, click Settings.

    The Settings item in the dashboard side menu

  3. Choose General Settings.

    The General Settings page in the Settings menu

  4. Turn on Maintenance Mode.

    The Maintenance Mode switch turned on in General Settings

  5. Click Save to apply the changes.

After you save, maintenance mode is on, and visitors see this page:

The "platform is currently under maintenance" page that visitors see

Note

When maintenance mode is on:

  • Students cannot sign in or create new accounts. Students or coaches who are signed in will be taken out of the platform.
  • Only platform admins can browse the site, in preview mode. They can sign in from the Admin login link on the maintenance page.
  • This setting is search engine friendly (SEO). Pages return a "temporarily unavailable" status, which helps keep your site's ranking.
  • We advise you not to keep maintenance mode on for more than two days, so your search engine ranking is not affected.

Turn off maintenance mode and open the platform again​

  1. From Settings, choose General Settings.

    The General Settings page with maintenance mode turned on

  2. Turn off Maintenance Mode.

    Turning off the Maintenance Mode switch

  3. Click Save.

As soon as you save, the platform works again and users can reach it.

tip

While maintenance mode is on, a warning bar shows at the top of the dashboard pages. Click Activate platform in it to go straight to the General Settings page.