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Recover your account password

If you forgot your account password or want to change it, follow these steps to set a new password through your email.

Steps to recover your password​

  1. Click Login at the top of the page.

    The Login button at the top of the page and the sign-in page

  2. On the sign-in page, click Forgot your password? under the sign-in button.

    The reset password link on the sign-in form

  3. Enter the email of your account, then click Request password reset.

    The email field and the Request password reset button

    You get a reset link in your email. This link works only once.

    The message that confirms the reset link was sent

  4. Open the message in your email, then click click here.

    The password reset email and the click here link

  5. Enter your new password and confirm it, then click Update Password.

    The new password and confirm password fields and the Update Password button