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Set a username and password for a user

You can set a username or change the password of any user from the platform dashboard. These steps are for platform admins.

Steps​

  1. Sign in to the platform dashboard.

  2. From the main menu, go to Users.

    The Users item in the dashboard side menu

  3. Find the user. You can search by name or email in the search box.

    Searching for a user by email on the Users page

  4. Click the ⋯ (Actions) button at the end of the user's row, then click Edit.

    The Edit User button on the user's page

  5. In the side panel, enter the Username and Password using these rules:

    • Username:
      • 3 to 30 characters.
      • You can use lowercase English letters (a-z), numbers, dot (.) and underscore (_).
      • Leave it blank to turn off sign-in with username.
    • Password:
      • At least 8 characters.
      • Leave it blank if you do not want to change the current password.

    The Username and Password fields in the Edit User panel

  6. Click Save Changes to apply your changes.

    The Save Changes button at the bottom of the Edit User panel