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Coach satisfaction survey

The coaches inquiry helps you learn what the coaches of a course think. You create the inquiry and add questions with set answers, then the coaches answer it from their courses page.

Steps to create a coach satisfaction survey​

  1. Go to the Courses page from the dashboard.

  2. Click Edit Curriculum on the course card.

    The Courses page and the Edit Curriculum button on the course card

  3. From the course menu, go to the Coaches Inquiries page.

  4. Click Create Inquiry.

    The Coaches Inquiries page and the Create Inquiry button

  5. Type a Title and a Description for the inquiry, then click Create.

    The create inquiry form with the title and description fields and the Create button

Add questions to the inquiry​

  1. Click the inquiry name.

    The new inquiry in the list of coaches inquiries

  2. Click Add Question.

  3. Type the question in the Write Your Question field, then click Submit.

    The question field and the Submit button

  4. Type a possible answer in the Write a choice field, then click Add.

    The possible answer field and the Add button

tip
  • You can add more than one answer to a question.
  • You can delete an answer with the delete button next to it, as long as no coach has picked it yet.
  • To edit or delete the question, click the ⋯ (Actions) button on the question card, then click Edit or Delete.
  • Coaches see a question only if it has at least one answer.

A question with three answers, the delete answer buttons and the edit and delete question buttons

To add another question, click Add Question again, then repeat the steps above.

The field to add a new question under the first question

See the inquiry responses​

  1. From the course menu, go to the Coaches Inquiries page.

  2. Click the inquiry whose responses you want to see.

    The list of coaches inquiries and choosing an inquiry

  3. Click the Responses button at the top of the page. The button also shows the number of responses.

    The Responses button at the top of the inquiry page

    A coach response to a question with the chosen answer and its date

The inquiry from the coach's side​

  1. The coach clicks Dashboard in the top bar, then clicks Inquiries on the course card.

    The coach courses page and the Inquiries button on the course card

  2. The coach clicks Complete.

    The inquiry card and the Complete button

  3. The coach chooses an answer for each question. Each answer is sent as soon as it is chosen.

    The inquiry questions and answers and the answer sent message